Richard Crenian shares some interesting insights about not letting failure or embarrassment hold you back from what’s most important – what you’re trying to achieve in life. It is integral to focus on your personal journey to success and ignore those who try to equalize you. When you prepare for the worst, you won’t be …
The most challenging obstacle in a sale is overcoming the buyer’s objections. Richard Crenian and Brad Powe discuss various approaches that can be adopted to turn a No into a Yes during a sale. It starts with identifying and solving the problem that the customer has. Buyers today are extremely astute, and your goal as …
How do you know when you’ve made it? To put it plainly, when people seek you out rather than you having to go prospecting to close a sale. Richard Crenian reiterates the importance of valuable and trustworthy business relationships. Sales don’t happen overnight. They are a byproduct of years of credibility building, after which you …
Making a sale isn’t a sprint, it’s a marathon. Building business relationships based on trust and value takes years of careful dedication and a genuine concern for the client. Richard Crenian explains why having a stellar product isn’t enough to close a sale. The client needs to be convinced of your credibility before investing in …
In business, what comes first? The sale or the relationship? Richard Crenian and Brad Powe touch upon the bedrock of all successful sales – building a trustworthy and valuable relationship with the customer prior to the purchase. As in most situations, first impressions truly reflect commitment. Looking and talking the part – these lend themselves …
Running a successful business isn’t a one-man sport. It’s a collective effort – one that feeds heavily on strategic delegation. In this video, Richard Crenian talks about delegating tasks in a manner that pushes the envelope and yet, pulls back before crossing the line into micromanaging. A good leader recognizes that the employee must be …
Richard Crenian talks about setting-up expectations to manage day-to-day challenges. Business is an enigma, you plan carefully, you strategize, you execute and yet most businesses will, at times, present you with a dilemma that is unexpected. As a manager, you are expected to foresee the many crossroads that your business may be facing such like …
It isn’t easy to give an employee the pink slip. However, it doesn’t have to be fraught with embarrassment. Richard Crenian and Brad Powe discuss the essentials of laying off an employee in a respectful manner. It all starts with open communication rather than aggressive confrontation. Approach the topic matter-of-factly, and explain that each employee …
Your employees’ skills are what fuel the company’s engine. Hiring the right employee positively transforms the efforts of the team as a whole. In this video, Richard Crenian and Brad Powe discuss the importance of hiring the best people available to you at the time. Don’t be easily enamoured by minimum-wage employees for that fact …
Your team won’t care how much you know until they know how much you care. Richard Crenian and Brad Powe talk about the important traits of a great leader and its impact on employees. A good leader is forward-thinking and proactive. A great leader goes above and beyond streamlining operations, goal-setting and strategic planning, and …